Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.
Visit route.com/sustainability to learn more.
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Prompt shipping and expert packing
We provide a variety of shipping options owing to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff are highly trained to pack your goods exactly according to the specifications that we supply. Your goods will undergo an extensive inspection and be safely packaged prior to being sent out. Every day, we deliver to thousands of clients in different countries. Our determination to be the largest online retailer in the world is shown by this. These warehouses are situated in Europe as much as they are in the USA.
Note: Orders containing more than one product are assigned a particular processing period based on the individual item.
Before shipping Our team will conduct a thorough inspection on the products you ordered. The majority of orders will be shipped within 48 hours. The delivery time should be between 3-7 days.
Returns
The stock is constantly changing and not fully managed by us due to the involvement of multiple entities, including the factory as well as our warehouse. Therefore, the actual inventory could alter at any time. Be aware that your order will become unfulfilled once you've placed your order.
Our policy lasts for thirty days. We cannot return or exchange your purchase after 30 days from the date of purchase.
To be eligible for a return, your item must be in good condition and in the same state that you received it. The item must be in its original packaging.
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